Introduction
At Kwell.co, we are committed to safeguarding the privacy and security of our clients, visitors, and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, www.kwellco.com, or use our digital marketing and web development services. By accessing or using our website and services, you agree to the terms outlined in this policy.
Information We Collect
We collect various types of information to provide and improve our services, ensure a personalized experience, and comply with legal obligations. The types of information we may collect include:
- Personal Information: This refers to any information that identifies you as an individual. It includes, but is not limited to:
◦ Name
◦ Email address
◦ Phone number
◦ Mailing address
◦ Company name and job title
◦ Any other information you voluntarily provide through our contact forms, newsletter subscriptions, or other interactions with our website. - Usage Data: We collect information about how you interact with our website, including:
◦ IP address
◦ Browser type and version
◦ Device type and operating system
◦ Referring website
◦ Pages visited and the order in which they were accessed
◦ Time spent on each page
◦ Date and time of your visit
◦ Clickstream data - Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing behavior and preferences. Cookies are small text files stored on your device that help us improve our website and personalize your experience. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and manage our digital marketing and web development services, including responding to your inquiries, fulfilling your requests, and processing transactions.
- Communication: To communicate with you regarding our services, promotions, updates, and other relevant information. This includes sending you newsletters, marketing communications, and responding to your queries.
- Personalization: To tailor our services and content to your preferences, including customizing the user experience on our website based on your interests and behavior.
- Analytics and Improvement: To analyze website usage, track the effectiveness of our marketing campaigns, and improve the functionality and user experience of our website and services.
- Legal Compliance: To comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights, property, or safety of Kwell Co., our clients, and others.
Sharing and Disclosure of Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, providing our services, conducting our business, or serving our clients. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
- Legal Obligations: We may disclose your information to comply with legal or regulatory requirements, including responding to subpoenas, court orders, or other legal processes. We may also disclose your information to enforce our terms and conditions, protect our rights, or defend against legal claims.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.
- Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection.
Data Security
We take data security seriously and implement a variety of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:
- Encryption: We use encryption protocols, such as SSL/TLS, to protect data transmitted over the internet.
- Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
- Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you, including information on how we use and share it.
- Correction: If your personal information is inaccurate or incomplete, you have the right to request its correction.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions required by law.
- Objection: You have the right to object to our processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- Restriction: You have the right to request the restriction of our processing of your personal information in certain circumstances.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to have that information transmitted to another data controller where technically feasible.
To exercise any of these rights, please contact us at hello@kwell-co.com. We will respond to your request within the time frame required by applicable law.
Third-Party Links
Our website may contain links to third-party websites, services, or content that are not operated or controlled by Kwell.co. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect or process personal information from children. If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at hello@kwell-co.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please do not hesitate to contact us:
Kwell.co
Email: hello@kwell-co.com
Phone: +91 81370 68088